Guide :Freezers : Commercial Freezer KM-500MAH
Something wrong with Harvesting cycle, ICE will not come out, coils freeze up.
We purchased a brand new KML-250MAH put it in operation, everything works fine, except that the ice doesn't drop down. I think there is something wrong with the harvesting cycle, because when I open up the panel on the top to inspect the coils, all I see is a huge chunk of ice around it.
Is there any way I can make the harvesting cycle longer?
Can I manually make the harvesting cycle run so that the ice can drop down and defrost quickly?
Any suggestions on what may be happening?